Fast web content migration: what went right for a global oil company

Your organization probably already changed your WCMS platform three times since the 1990's. What is the secret to a fast and effective web site migration?  This case study outlines how a global Oil Company migrated over 150 websites to a new WCMS platform in less than 6 months using a templated approach and repeatable methodology for simultaneous website migrations. This Global Oil Company successfully developed a diverse, often award-winning, estate of web properties, during the 1990’s. In 2001 the business was ready to “move up a gear” and create a single e-architecture to: Present a single, trusted face to the customer; Enable global sharing and re-use of content and applications; Enable personalization of content for site visitors; Become the easiest company to do business with on the web. The 2-phase project concept was: Design a set of re-usable “products” (guidelines, procedures, user guides and software tools) that could be deployed, on a site by

The CMG Knowledge Intranet (2020 Edition)

CMG was one of the first companies in the world to use intranet technology for knowledge management. In this new edition of our 1998 paper, Corrine Sellens and I explain our process and the key principles of a knowledge management intranet.   Executive Summary CMG was a European IT Services company with a unique culture of sharing knowledge - they were 'Knowledge Makers'.  Rapid growth during the 1990s required CMG to find new ways to bring people, and what they know together. Intranet technology was used to empower individuals and to reinforce the corporate culture. A suite of intranet tools enabled consultants to collect, store, share, re-use and create knowledge in self-administered communities of interest.  Types of Knowledge Organization Based on our experience of clients at the time, we identified three types of knowledge organization: Knowledge Seekers  Knowledge Users  Knowledge Makers  'Knowledge Seekers'  are generally older and larger organizati